Reference

How Deshislot Handles Your Personal Information

This page sets out what personal data we collect when you use Deshislot, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Data collected at account levelbKash, Nagad, Rocket payment dataCookie and device dataYour right to access or deleteContact us to raise a request

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove your personal data, or if you have a question about how we handle your information, our support team can help. Responses are handled during standard business hours and we aim to acknowledge data requests within a few working days.

Team online

Email Support

Send your data request or privacy question to our support address and include your registered account email so we can locate your record quickly.

Live Chat

Open the chat widget from any page on Deshislot to speak with a support agent directly about your account data or cookie preferences.

Account Settings

Log in and go to account settings to update your contact details, review saved payment references, or manage your communication preferences yourself.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply standard security measures across account storage, payment processing, and session handling to keep your information safe. Here is how each area works in practice.

Account Security

Passwords are stored as hashed values and never in plain text. Login sessions use OTP verification tied to your registered mobile number to confirm it is you.

Payment Data

bKash, Nagad, and Rocket transaction references are stored only to match deposits and withdrawals to your account. Full wallet credentials are never held on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see how pages load on mobile. You can adjust cookie preferences via the banner on your first visit.

Data Retention

Active account data is kept while your account is open. After closure, we retain records only as long as applicable law requires, then delete or anonymise them.

What We Collect and Why

Deshislot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, date of birth, and contact number to verify eligibility and maintain your account record. If you deposit via bKash, Nagad, or Rocket, we log the transaction reference and wallet number to reconcile payments and process

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withdrawals — we do not store your full mobile banking PIN or password. We also collect device identifiers, browser type, and IP address to detect unusual login activity and keep your account secure. Usage data — which sections of the lobby you visit, how long sessions
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last — helps us understand how the platform performs on mobile in Bangladesh. We retain account data for as long as your account is active and for a period after closure as required by applicable law. You may request a copy of your data or ask
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us to delete it by contacting support. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Here are the questions we hear most often about how Deshislot handles personal information, cookies, and data requests.

We collect your name, email, date of birth, and phone number at registration. This is used to verify your eligibility and maintain your account record.

We store only the transaction reference and wallet number needed to match your deposit or withdrawal. Your mobile banking PIN is never collected or stored by us.

Yes. Contact support with your registered email and request a data export. We will respond within a few working days and provide what we hold on your account.

Send a deletion request to our support team from your registered email address. We will process it in line with applicable law and confirm once it is done.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us run the platform securely.

A cookie preference banner appears on your first visit. You can also adjust settings through your browser at any time to limit analytics or session cookies.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDeshislot Glossary AccountDeshislot Login

How Deshislot Handles Your Personal Information

Reach Us About Your Data

Email Support

Live Chat

Account Settings

How We Protect and Manage Your Data

Account Security

Payment Data

Cookie Use

Data Retention

Common Questions About Your Data

01 What personal data does Deshislot collect when I register?

02 How is my bKash, Nagad, or Rocket payment data stored?

03 Can I request a copy of the data you hold about me?

04 How do I ask Deshislot to delete my account data?

05 Does Deshislot share my data with third parties?

06 How can I manage cookies on Deshislot?

Privacy Policy

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